TERPS USA FAQ'S

Frequently Asked Questions

Quick answers about Sprays, Liquidizers, Terpenes, orders, shipping, and more. If you don’t see your question, contact us.

Terpski — Your AI Product Expert
Meet Terpski — our AI product expert in the chat bubble (bottom-right). He can help you pick the right spray terpene, explain liquidizing ratios, and find the best deal.
Try: “Help me pick a spray terpene” or “How do I liquidize wax?”
Where can I shop Sprays, Liquidizers, Flavor Burst & Terpenes in one place?
Do you have Starter Kits or Volume Deals?
Yep—get everything you need with Starter Kits, and stock up & save with Volume Deals.
Looking for bulk or volume pricing?
Check our current Volume Deals for quart sizes and multi‑packs. For wholesale or custom orders, reach out here.
Where can I find accessories?
See Accessories for syringes, jars, merch, and more.
Do you have a rewards program?
Yes — join Terps USA Rewards to earn points on every order and redeem for discounts.
Can I subscribe for automatic deliveries?
Absolutely. Manage your schedule and save with Subscriptions.
How do I track my order?
Use our Order Tracker. You’ll also receive a shipping confirmation email with tracking.
What are your shipping timelines and rates?
See the latest details on the Shipping page.
What’s your return & exchange policy?
Read our policies and start a request on the Returns page.
How do I contact support?
The fastest way is our Contact page. Business hours and typical response times are listed there.