All orders received before 12:00 PM MST Monday – Friday will ship out that day. Exceptions’ being if the item is out of stock or the day is a US Holiday.

All items will ship out First Class USPS unless otherwise notified. Orders ship with in the 48 Continental United States on average 3 to 5 business days.

We currently ship international orders via UPS.

All orders that are postmarked and leave our facility are no longer the responsibility of Terps USA Inc We have no control over items once they are in possession of the USPS. If you have issues with shipping after products have left the Terps USA Inc Fulfillment Center that issue needs to be addressed between the buyer and the USPS.

If your order is damaged in shipping please contact Terps USA Inc upon receipt of order. Please send pictures and claims to info@terpsusa.com to have the damages addressed.