TERPS USA INC. SHIPPING POLICY

All orders received before 12:00 PM MST Monday – Friday will ship out that day. Exceptions’ being if the item is out of stock or the day is a US Holiday.

All items will ship out UPS or USPS unless otherwise notified. 

We currently ship international orders via UPS.

All orders accepted by UPS / USPS and leave our facility are no longer the responsibility of Terps USA Inc We have no control over items once they are in possession of the UPS/USPS. If you have issues with shipping after products have left the Terps USA Inc Fulfillment Center that issue needs to be addressed between the buyer and the UPS/USPS.

If your order is damaged in shipping please contact Terps USA Inc upon receipt of order. Please send pictures and claims to info@terpsusa.com to have the damages addressed.